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Terms & Conditions

The terms and conditions outlined below apply to the use of this website (www.cerberuscosmetics.com) and by accessing this website and/or placing an order you agree to be bound by the terms and conditions outlined below. If you are in disagreement with any of the terms and conditions outlined below then you may not use or access this website. Any questions relating to these terms and conditions should be directed to our customer service team via email.

Cerberus Chemicals Ltd T/A Cerberus Cosmetics are committed to providing an excellent service. If you would like to contact us please email us at hello@cerberuscosmetics.com or telephone us on +44 (0)1704 840 202.

Our postal address is as follows:
Cerberus Cosmetics - Customer Service Enquiries.
Vicarage Barn
Southport Road
Scarisbrick
Lancashire, L40 8HQ
United Kingdom
Company Registration Number: 07987527
VAT Registration Number: GB131246158

Due to the volatile nature of currency exchange rates, Cerberus Chemicals Ltd T/A Cerberus Cosmetics cannot guarantee the pricing of any of our products both in literature and/or online. We will, however, endeavour to update prices as and when necessary. Cerberus Chemicals Ltd T/A Cerberus Cosmetics reserve the right to discontinue any item from this website and change any prices without notice as and when necessary.

The prices on this website are displayed both with and without VAT. Value Added Tax (VAT) is not charged on items that are being shipped to countries outside of the European Union (EU), on European Countries who register with a valid VAT number, or foodstuffs.

All information on our website is provided as guidance only and should only ever be taken as such. It is not designed to give a diagnosis or recommend a treatment and so before going ahead with any application of our products you aren't certain about, a fully qualified and relevant professional should be consulted.

All special offers on this website are only valid as long as stock lasts or until Cerberus Chemicals Ltd T/A Cerberus Cosmetics decide to end the special offer. This can be done without prior notice.

Cerberus Chemicals Ltd T/A Cerberus Cosmetics accept no liability for your order once it has left our property. The delivery of your order/s will be attempted at least once and it is the purchasers responsibility to be available to accept and/or sign for the parcel upon the expected arrival date. Any orders returned to ourselves will require additional payment from the original purchaser at a rate Cerberus Chemicals ltd T/A Cerberus Cosmetics deems fair & reasonable for re-delivery. Some parcels may be available for collection from the courier at their holding depot. If you are unaware of who that is, please contact us to find out this information.

Cerberus Chemicals Ltd T/A Cerberus Cosmetics try to keep the e-commerce element of the website up to date with stock levels at all times. If something you order is not in stock you will be notified immediately. You will of course have the option of a refund if the delivery schedule of that particular product does not meet your requirements.

Any questions relating to our terms and conditions can be directed to our customer service team via email.